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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Catherine Stock

Catherine Stock

April 4, 2025

5  out of  5
rating by Catherine Stock
"After many years with another very well-known insurance company, I decided to finally switch to State Farm. This decision was made strictly due to the outstanding customer service I received from Trish&Erin at the Teran Harmon branch. Anytime I have a question I can immediately just pick up the phone and call the office. I can talk to a real person and get all my concerns addressed. I'm so glad I made this switch. It's made my life just a little bit easier and for that I am thankful."
We responded:
"Catherine, thank you so much for your kind words! We’re thrilled to hear that Trish and Erin made your transition to our office such a positive experience. We’re so glad you made the switch—and even happier to have you with us!"
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Mathew Nicklay

March 28, 2025

5  out of  5
rating by Mathew Nicklay
"John worked extremely hard to find any and all discounts and ways to save money while having the best coverage for me. He was also very patient and thorough while answering any questions I had. Highly recommend"
We responded:
"Thank you, Mathew! We're glad to hear that John provided you with thorough and patient service while helping you find the best coverage and savings. We truly appreciate your trust in us!"
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Joseph Cramer

March 28, 2025

5  out of  5
rating by Joseph Cramer
"As a long term State Farm customer, and someone lucky enough to get to deal with customer service myself, I thought I would take a time out from my day and send a huge thank you to Trish Johnson over at Teran Harmon State Farm. She is so easy to talk to and deal with AND she always is happy to let me know everything I need to know in the easiest way possible! Thank you Trish for all that you do to help me understand what policy best fits me and taking care of my payments proactively so I don't end up delinquent or on Teran's naughty list! This team is filled with SUPERSTARS and Trish made my day today!"
We responded:
"Joseph, thank you so much for the kind words. We love working with customers like you!"
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Maria Metcalf

March 27, 2025

5  out of  5
rating by Maria Metcalf
"I have been working with the Teran Harmon team for just over a year for all of my and my mother's insurance. Their attention to what I need, and the willingness to assist me with questions or changes rather than sending me to a virtual agent has been the reason I will stay with the Teran Harmon team."
We responded:
"Thank you, Maria! We're grateful to work with amazing customers like you. We appreciate your trust in us for your insurance needs!"
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Callie Selin

March 18, 2025

5  out of  5
rating by Callie Selin
"It was pretty easy to set up a plan, and it didn’t take super long. The price for my plan is pretty reasonable to me, and I really like how promptly my agent responds to emails. She’s also super helpful, I was able to reach her over the phone recently to resolve something I messed up on my end and there was no waiting on hold. We figured it out and got it fixed in less than ten minutes."
We responded:
"Thank you, Callie! We're so glad to hear that setting up your plan was smooth and that you’ve had a great experience with our team. Providing prompt and helpful service is always our goal, and we appreciate your trust in us for your insurance needs. "
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Phil Powell

January 24, 2025

5  out of  5
rating by Phil Powell
"For the second time in two years, the Teran Harmon agency provided prompt, professional and painless service on my auto and condo insurance policies. I've been with this State Farm agent for five years and am very satisfied with their staff and their policies. State Farm is not the cheapest coverage out there, but then - as they say - "You get what you pay for" - and this agent has given great service and quick follow-up whenever needed."
We responded:
"Thank you so much, Phil, for your thoughtful feedback and continued trust in our agency! It’s always our goal to provide prompt, professional, and seamless service, and I’m so glad we’ve been able to meet your expectations. Your loyalty means so much to us—thank you for allowing us to take care of your insurance needs!"
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Linda Tessar

January 21, 2025

5  out of  5
rating by Linda Tessar
"This is what you will receive with Teran Harmon at State Farm: 1) Excellent Service 2) Friendly Staff 3) Quality Results and 4) Terrific State Farm Coverage. I am so pleased to have this team working for me. Thank you!!"
We responded:
"Thank you, Linda! Your thoughtful review means so much to us. Providing excellent service, friendly support, and quality results is always our goal. We’re grateful for the your trust in us for your insurance needs and are here for you whenever you need us!"
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Troy Ronning

December 13, 2024

5  out of  5
rating by Troy Ronning
"They took the time to understand and review my needs. When we had questions, the team took the time to provide clear concise answers. In the end we were able to save while having comparable if not better coverage. They are kind, caring and very good at providing exceptional service. Highly recommend giving them a chance. You will not be disappointed."
We responded:
"Thank you, Troy, for sharing your experience! We're thrilled to hear that our team could provide guidance while helping you save on your policies. Your kind words about our service mean a lot to us, and we're grateful for your recommendation. "
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Jodie

December 3, 2024

5  out of  5
rating by Jodie
"They are great! Always very responsive. I am not always the best at adulting and when I was struggling to get all life insurance items in that were needed, they were so patient and helpful."
We responded:
"Thank you, Jodie, for your kind words! Our team is always ready to help and support you every step of the way. Thank you for trusting us with your insurance needs!"
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Jennifer Willette

November 14, 2024

5  out of  5
rating by Jennifer Willette
"We've had Teran as our agent for close to ten years. The customer service is outstanding! Teran does an excellent job explaining the details of insurance. I've recommended her to several family members and friends."
We responded:
"Thanks Jennifer! You are so kind. I know Shannon got back to you today with your loss assessment question. Happy Thanksgiving! "
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Mike LeMire

November 7, 2024

5  out of  5
rating by Mike LeMire
"Five stars! I highly recommend Teran Harmon State Farm and her team. They are very professional and knowledgeable. They have earned my continued referrals to friends and family."
We responded:
"Thank you so much, Mike! We’re thrilled to hear that you found our team professional and knowledgeable. Your continued referrals mean the world to us—thank you for trusting us with your insurance needs!"
Profile photo of Michelle

Michelle

September 20, 2024

5  out of  5
rating by Michelle
"Understanding and patient with timing, importance and excitement of me as a client"
We responded:
"Thank you for the five star review, Michelle! It's super important to us that we make things as smooth and pleasant as possible for our customers so it's nice to know we are hitting the mark. We are grateful for your business!"
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Danielle Loesch

August 30, 2024

4  out of  5
rating by Danielle Loesch
"I have always liked State Farm and my local office great and personal services always willing to help out"
We responded:
"We really appreciate you taking the time to share your experience, Danielle. It's awesome to hear that our Hastings office has met your expectations. We are grateful for your business!"
Profile photo of Deborah Roy

Deborah Roy

August 29, 2024

5  out of  5
rating by Deborah Roy
"Love this place they saved me alot of money. I tell everyone about them. Best insurance company ever!"
We responded:
"Thank you for the glowing review, Deborah! We’re thrilled to hear we could help you save and that you’re spreading the word about us. It means a lot to have such amazing customers like you!"
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Mike Agen

August 15, 2024

5  out of  5
rating by Mike Agen
"Teran and her State Farm team are great to work. They were very knowledgeable and thoroughly explained my options so I could make the best decisions for myself."
We responded:
"Thanks Mike! "
Profile photo of Annette Kraml

Annette Kraml

May 14, 2024

1  out of  5
rating by Annette Kraml
"I would never use this location for Insurance! They tell you one thing and when you get your bill it is something totally different! They will not make any adjustments either!!"
Profile photo of Conner Grupe

Conner Grupe

May 9, 2024

5  out of  5
rating by Conner Grupe
"Teran is trustworthy, authentic, and runs a great business here! Would recommend!"
We responded:
"Thank you so much for taking the time to leave such a glowing review, Connor! It's always our goal to provide top-notch service and support to our customers, and we're delighted that you would recommend us. If you ever need anything in the future, please don't hesitate to reach out."
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Alec Birk

April 26, 2024

5  out of  5
rating by Alec Birk
"Very knowledgeable and friendly staff. Answered all my questions and responded promptly. Would definitely recommend!"
We responded:
"Thanks for taking the time to leave us a review, Alec. We're so glad to hear that you had a positive experience with our team and that all your questions were answered promptly. We appreciate your recommendation and look forward to working with you in the future."
Profile photo of Kristi Woodwick

Kristi Woodwick

March 14, 2024

5  out of  5
rating by Kristi Woodwick
"Excellent people, great service - answered all questions and explained everything thoroughly and all at a great rate!"
We responded:
"Thanks for taking the time to leave such a positive review, Kristi. We always strive to offer the best service at a great rate, so it's great to know that we hit the mark for you. Thanks for trusting us with your insurance!"
Profile photo of Christine Lammers

Christine Lammers

November 19, 2023

5  out of  5
rating by Christine Lammers
"I want to thank Erin for her outstanding service! She was so patient with all my questions. She show the utmost professionalism, and thoughtfulness. Thank you Erin Lammers!"
We responded:
"Thank you, Christine, for your glowing review! Erin is always here to help with any questions you may have; she cares a lot about our customers. We appreciate your support!"
Profile photo of Leroyetta LeMire

Leroyetta LeMire

November 17, 2023

5  out of  5
rating by Leroyetta LeMire
"Erin is fantastic to work with!!"
We responded:
"Thank you for your glowing review, Leroyetta! Erin is indeed fantastic to work with. Her dedication and expertise truly make a difference for our customers. We appreciate your feedback and look forward to continuing to provide excellent service."
Profile photo of Chandra Macdonald

Chandra Macdonald

November 17, 2023

5  out of  5
rating by Chandra Macdonald
"Erin is hands down the best person I’ve worked with, extremely kind, compassionate. Explains things so you can understand them. Great job Erin thank you for helping me! I recommend Erin to EVERYONE. She does a wonderful job and I could tell she loved her work!"
We responded:
"Hi Chandra, thank you for your glowing review! Erin is thrilled to hear about your positive experience. We're grateful for your recommendation, and we'll continue to ensure exceptional service for everyone we assist. Erin cares a lot about our customers. "
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Hannah Bloomquist

November 17, 2023

5  out of  5
rating by Hannah Bloomquist
"Erin is the best- I would highly recommend her to help with all insurance needs!"
We responded:
"Hannah, thank you for your wonderful recommendation! Erin is thrilled to have been of assistance with your insurance needs. Your trust means a lot, and we're grateful for your kind words. We're here to continue providing top-notch service whenever you need us! "
Profile photo of MIchelle Vogel

MIchelle Vogel

November 17, 2023

5  out of  5
rating by MIchelle Vogel
"Erin L answered all my questions and made me feel comfortable trying to figure my plan out. I will definitely be recommending her to friends looking for an agent! Thank you!"
We responded:
"Michelle, thank you for sharing your experience! Erin is delighted to have been able to assist you in navigating your insurance. Your willingness to recommend her to your friends is greatly appreciated. We're here to support you and anyone you refer to us. "
Profile photo of Jeriann Barry

Jeriann Barry

November 16, 2023

5  out of  5
rating by Jeriann Barry
"Erin Lammers is the best!!! Highly recommended! So helpful!"
We responded:
"That's fantastic to hear, Jeriann! Erin is thrilled to have been of great help to you. Your recommendation means a lot, and we're grateful for your kind words. We're here for you whenever you need assistance!"